We began working with Triangle Swimming Pools on February 15, 2023, after meeting with Julian. He was a nice guy, like all the other pool salespeople we met before him. However, pressured by the engineering company, we had to start the project as soon as possible, so we decided to go with Triangle Swimming Pools to build our pool.

Immediately after signing the contract, we started experiencing issues. Firstly, they failed to mention the requirements for the pool, such as the necessity of having a fence, which led to financing issues. Additionally, Julian got the pool color wrong, made mistakes with the contract, and recommended contractors who only completed part of the job before ghosting us.

During the installation, many workers came and left without notice. After I complained, they started notifying us, but the owner was very rude at times. He came and left our property without notice, acting as if he owned it. Furthermore, the pool now has bowed walls, and the company is refusing to fix the issue, despite our requests. They were aware of the problem well before pouring the concrete beam.

This is how our $100k pool looks now (excluding the hollow parts under the tanning ledge):

the concrete beam, which lacks rebars and has started cracking.

then:

And now, two weeks later, four cracks have appeared and expanded.

To be continued… stay tuned for the next update: issues we’re facing with Wake County, permits, and more.